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Good documentation helps people find information quickly and easily and allows them to do their job more effectively. Learn how to use Confluence to make your documentation more effective with these Confluence documentation best practices.

Teams of all types use Confluence to manage information. Learn how building Confluence documentation supports your team and helps them work better together.

Do you struggle to get your team to engage with your Confluence pages? Is your Confluence space full of text-heavy content? Learning how to create Confluence pages with a little visual flair will support your team and communicate information effectively.

PEST analysis helps teams understand the external—political, economic, social, and technological—factors that may influence a business. Learn how to create your own using our free PEST analysis template.

Organize your ideas or lead a brainstorming session with a cluster diagram. Learn how to make a cluster diagram and get started with a free template.

A network topology diagram describes the physical or logical structure of a network to help IT teams troubleshoot, expand, and keep up-to-date documentation of a network. Learn the different types of network topology and how you can use Gliffy to visualize your network.

Affinity mapping helps you organize information so you can solve problems and create action plans. Learn when and how to make an affinity diagram.

A RACI chart helps teams clarify roles and responsibilities for a project before it begins. This eliminates confusion, streamlines communication, creates scalability, and more. Learn how to make a RACI matrix and launch our online template.

A team charter is a collaborative summary of a team’s identity and practices, promoting unity and understanding among team members. Learn how to create your own with a free team charter template.

What is situational analysis and how does it help you identify the internal and external forces that affect your business? Learn how to effectively conduct and present a situational analysis.

PERT charts help project managers communicate objectives to stakeholders and evaluate the time and resources needed for a project. Learn how a PERT diagram works, how it's different from a Gantt chart, and how to make your own.

What is groupware? It helps teams work together to reach their goals, whether they’re together in person or all over the world. Learn what groupware is, how it's categorized, and how to choose the right groupware for your team’s needs.