Blog
Enterprise Service Management: Your Guide to Efficient Organization-Wide Service
Enterprise service management takes the proven practices of IT service management and applies them to other areas of the business to increase consistency and productivity organization-wide. Discover our tips for implementing ESM in your organization.
IT Management, Leadership
Blog
How to Visually Document 4 Change Management Processes
Following defined change management processes helps technical teams stay on track and deliver fast, consistent service. Here are 4 types of change management processes that can become faster and smoother with visual documentation.
IT Management